Refund policy
Return & Refund Policy
We accept returns only for items with a manufacturing defect or damage upon arrival.
Return Window: 14 days from the date of delivery.
Eligibility:
-Items must have a manufacturing defect or be damaged in transit
-Change-of-mind returns are not accepted
-Items must be unused and in original packaging
Return Shipping: Return shipping costs are the responsibility of the buyer.
Process:
- Contact us within 14 days of receiving your order at [370928988@qq.com]
- 2. Provide photos of the defect or damage
- 3. We will review and respond within 2 business days
- 4. Once approved, ship the item back and share the tracking number
Refund: Issued to the original payment method within 5–10 business days after we receive the returned item.